Hando
Your own appFor ServiceM8 + XeroScheduling & Bookings
The dates the builder asked for, confirmed by your subbie on their phone — and a reminder the day before.
Record the dates a client or builder asks for, send them to the subbie doing the work, and get a yes or a 'can't make it' with a reason. Confirmed dates show on the client's progress page, clashes are flagged before they happen, and the subbie is reminded the afternoon before.
Included with the Subcontractor Portal
The problem
Your job system schedules your own staff, not your subbies. Builders ring with dates, the office writes them down, and the subbie hears about it last — or turns up on the old day.
Inside the app
What you’ll actually use.
01
The subbie says yes — or tells you why not
Send the dates to the subbie doing the work and they answer on their phone: yes, or can't make it with a reason and a day that works.
- Dates go out by WhatsApp or SMS in one tap
- Can't make it? They give a reason and a new day
- Subbies answer in English or Spanish
02
See a double-booking before it happens
If the same subbie is already booked on overlapping dates, the booking and the calendar both flag it before anyone turns up on the wrong site.
- Same subbie, overlapping dates — flagged
- Shown on the booking and on the calendar
- Confirmed, awaiting sub or sub can't at a glance
03
A reminder the afternoon before, with the address
Confirmed subbies get a reminder the afternoon before with the address and site contact, and the office is nudged about anything still unanswered.
- Address, start time and site contact in one message
- Goes out the afternoon before — no one has to remember
- Unanswered bookings nudge the office 2 days out
Illustrations — names and numbers are made up.
Everything it includes
Ask the subbie, get an answer
One tap sends the dates by WhatsApp or SMS. The subbie answers on their phone — yes, or can't make it with a reason and a day that works.
Clashes caught early
If the same subbie is already booked on overlapping dates somewhere else, you see it on the booking and on the calendar before anyone's double-booked.
Changes re-confirmed automatically
Move the dates and the booking stops counting as confirmed — the subbie is asked again, so nobody works off the old plan.
Reminder the day before
Confirmed subbies get a reminder the afternoon before with the address and site contact. Unanswered bookings nudge the office two days out.
Client sees what's confirmed
Confirmed dates appear on the client's progress page — fewer 'when are you coming?' calls.
Works in English and Spanish
Subbies see and answer booking requests in their language.
Works with
- ServiceM8
- SMS
- Client tracker
How it’s delivered
Part of the Subcontractor Portal — set up as your own app, alongside purchase orders and invoices.
Pricing
Included with the Subcontractor Portal
AUD, excluding GST where applicable.
- Included in every Subcontractor Portal setup — $5,900 setup + $590/month
- SMS/WhatsApp messages passed through at cost
Want Scheduling & Bookings for your business?
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