Hando
Your own appBack-Office Setup
SOPs, checklists, automations and a weekly rhythm — installed, not just described.
We set up the operating system behind the business: documented procedures, onboarding and offboarding checklists, a daily and weekly reporting rhythm, and the automations that stop things falling through the cracks.
From $490
The problem
Most trade businesses run on the owner's memory. Nothing is written down, every new hire learns differently, and when someone leaves, their access to everything quietly stays on.
Inside the app
What you’ll actually use.
01
A procedure on one page, ticked off on site
Each procedure is one short, printable page, and its job checklist gets ticked off step by step as the crew works.
- One page per procedure, in plain steps
- Print it, or tick it off on a phone
- Tailored from our free resources library
02
When someone leaves, their access goes too
The access register lists every login, key and card a person held, and who revoked each one and when.
- Every login, key and card on one register
- Who revoked it and when, for the paper trail
- The same register issues access on day one
03
The week runs on schedule; you approve what clients see
Digests, briefings and admin run by themselves, and anything a client will read waits in the log until a person approves it.
- Morning digest, Monday briefing, Friday numbers
- Lead intake and bills to accounts run themselves
- Client-facing messages wait for your approval
Illustrations — names and numbers are made up.
Everything it includes
SOPs people actually use
Short, printable procedures and job checklists for the office and site — the ones in our free resources library, tailored to you.
Onboarding & offboarding
Checklists and an access register so every login, key and card is issued — and revoked — with a paper trail.
Automations that pay first
Lead intake, daily digests, invoice-to-accounts, reminders — wired in n8n, with a human approving anything customer-facing.
A weekly rhythm
A morning digest, a Monday briefing and Friday numbers, so the business is reviewed every week, not every quarter.
Works with
- n8n
- Google Workspace
- Notion
- ServiceM8
- Xero
How it’s delivered
Fixed-price engagements, starting with a paid health check that's credited against any setup.
Pricing
From $490
AUD, excluding GST where applicable.
- Office Health Check $490 — credited in full against a setup within 60 days
- Office Foundations $2,900 fixed — SOPs, checklists, rhythm, scoreboard
- Automation Pack $1,900 per 3 automations + Care $149/month
Free playbooks on this
Checklist · 4 min
Staff and contractor offboarding checklist
The access revocation register most small businesses don't keep — every login, key, card and device, removed and signed off the day someone leaves.
Playbook · 5 min
The weekly office rhythm
A daily digest, a Monday briefing and Friday numbers — the simple cadence that keeps a trade business reviewed every week instead of every quarter.
Guide · 5 min
Automations that pay off first
Where to start automating a trade office — lead intake, digests, invoice-to-accounts, reminders — and the one rule that keeps automation from embarrassing you.
Want Back-Office Setup for your business?
Leave your details and we'll walk you through it and confirm what your setup needs.
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