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Hando

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Lead Response

A qualified, on-brand first reply to every enquiry — in seconds.

Every enquiry gets a first reply drafted in your voice, asking the two or three questions you need to quote. You review it and send it from wherever you already talk to customers.

From $199/month

The problem

By the time you're off the tools and onto your phone, the customer has three quotes and a favourite. Most jobs aren't lost on price — they're lost on speed.

Inside the app

What you’ll actually use.

01

Every enquiry, with its reply already drafted

Leads from your website, forms and lead platforms land in one inbox with a first reply drafted, ready for you to check and send.

  • Paste leads in, or pipe them in by webhook
  • Each draft asks what you need to quote
  • You review and send — nothing goes by itself

02

Set your voice once, and every draft sounds like you

Tell it your services, area, tone and sign-off, add a few of your own past replies, and pick the questions you ask for each type of job.

  • Services, service area, tone and sign-off
  • Your own past replies teach it how you write
  • Questions per job type, overridable with yours

03

See it paying for itself, week by week

Track how fast drafts are ready, how many drafts you use and how many become jobs, with a win report in your inbox every week.

  • Median time to draft, drafts used, jobs won
  • A weekly win report lands in your inbox
  • Jobs won, week by week, at a glance

Illustrations — names and numbers are made up.

Everything it includes

Drafts in your voice

Services, service area, tone and sign-off are set once. Add a few of your own past replies and drafts start sounding exactly like you.

Asks the right questions

Qualifying questions tuned per trade — a repaint, a bond clean, a builders clean, a strata job — and overridable with your own.

One lead inbox

Paste leads in, or pipe them in by webhook from your website, forms or lead platforms. Every enquiry and its draft in one place.

Human in the loop

Hando never sends anything by itself. You tweak, copy and send — a bad automated reply damages your brand, not ours.

Win tracking

Median time to draft, drafts used, jobs won. A weekly win report lands in your inbox so you can see it paying for itself.

Quiet notifications

Instant or a single daily digest, per team member. Clear subjects, one button, no noise.

Where it fits in the office

  1. Lead
  2. Quote
  3. Dispatch
  4. Deliver
  5. Invoice
  6. Numbers
How the whole office loop runs →

Works with

  • Website forms
  • Webhooks
  • n8n
  • Email
  • Lead platforms

How it’s delivered

Software, set up in an afternoon. Month-to-month, cancel anytime.

Pricing

From $199/month

AUD, excluding GST where applicable.

  • Solo $199/month — 1 business, 2 users, 150 leads a month
  • Team $299/month — 2 brands, 6 users, 500 leads a month
  • Founder $99/month — first 10 businesses, locked while subscribed
  • Optional done-for-you setup $390 · annual plans get 2 months free
Compare all pricing →

Start with Lead Response.

Leave your details and we'll get your account set up and drafting replies.

For trade businesses of every kind. We only use your details to get back to you.

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