Pricing
Your whole office system. Two ways to pay.
Option A · Own it
No subscription$18,900
one-off, ex GST ($20,790 inc GST)
Pay once. It’s your system. The first 12 months of hosting, AI, updates and support are included.
After that, running costs only: $190/month ex GST ($209 inc GST) for hosting, AI usage, backups, updates and up to 1 hour of support a month. More support is quoted before we start. Stop any time and take your data with you.
2-year cost: $21,180 ex GST
Book a walkthrough →Option B · All-in monthly
$0 up front$1,290/month
ex GST ($1,419 inc GST)
The same system with no setup fee. One monthly price covers everything: hosting, AI, updates and support.
12-month minimum, then month to month. Switch to Own it later and we credit what you’ve paid in the first year.
2-year cost: $30,960 ex GST
Book a walkthroughWhat you get, either way
- Subcontractor Portal for ServiceM8 + Xero, with Quoting
- AI Ops Assistant: ask the business, approve the action
- Lead Response · Team: every lead answered in your voice
- Cockpit Lite: the Friday numbers, automatic
- Office Health Check to set it up around how you work
- Your logo, colours and domain, on its own deployment
Built for painting and cleaning businesses on ServiceM8 + Xero that run subbies. SMS and WhatsApp messages are passed through at cost.
Starting smaller?
Or pick apps one by one.
Lead Response starts at $199/month ex GST, month to month: the quickest way to see Hando work on your own leads. Tick what you need and the totals update, ex GST with GST shown separately.
$299 a month and $0 setup, ex GST.
$299/month ex GST+ $0 setup, ex GST
View planWin the lead
Lead Response and Lead Acceptance
Software that pays for itself with one extra job. Month-to-month. Founder rate $99/month for the first 10 businesses; optional done-for-you setup $390; annual plans get 2 months free.
Lead Response · Solo
$199/month
One business, owner-run.
- 1 business, 2 users
- Up to 150 leads a month
- First-reply drafts in your voice
- Per-trade qualifying questions
- Paste, webhook and email intake
- Weekly win report
Lead Response · Team
Most popular$299/month
An office, or more than one trade.
- Up to 2 brands (e.g. painting + cleaning)
- 6 users, up to 500 leads a month
- Example library and custom questions
- Won/lost tracking and team stats
- Priority support
Lead Acceptance
Limited places$490/month
+ $1,490 setup. Accept / Check / Skip on your team's phones in seconds.
- Every new-lead notification scored in seconds
- Your profile: trades, postcodes, job size, credit ceiling
- Push alerts for the whole team, with reasons
- No passwords shared — you tap accept yourself
- Every decision logged; we tune it with you
- Founding clients (first 3): $990 + $390/month
Your own app
Built for ServiceM8 + Xero
Your logo, colours and domain, on its own deployment. 12-month minimum term.
Subcontractor Portal
Flagship$590/month
+ $5,900 setup. Briefs, quotes, e-signed POs, progress, defects, invoices.
- Purchase orders from your entity, e-signed by subbies
- Compliance docs checked, with expiry reminders
- Subbie invoices checked, drafted into Xero
- Quoting & Pricing module included
- Booking dates your subbies confirm, with day-before reminders
- Client tracker and room-scan floor plans
- Signed variation orders and a PO register
- Up to 25 active subbies; messages at cost
- Founding clients (first 3): $2,900 + $390/month
AI Ops Assistant
+$190/month
Add-on to the Portal. Setup included.
- Ask about jobs, invoices and subbies
- Approve the action it proposes
- Admin console and WhatsApp
- AI usage included within fair use
Cockpit Lite
$190/month
+ $1,500 setup. The Friday numbers, automatic.
- Weekly revenue, GP per job, conversion, reply time
- Deposits and partial invoices corrected
- Jobs under your GP floor flagged
- Full Ops Cockpit from $9,500 + $790/month
Back office
Set up the office properly
Fixed prices. Start with the health check — it's credited against any setup.
Office Health Check
Start here$490
Credited in full against a setup booked within 60 days.
- Pre-call questionnaire
- 60-minute call
- Written report scoring the 6 office stages
- Top 5 fixes, ranked by money at stake
Office Foundations
$2,900
Fixed price. The operating system behind the business.
- 8 SOPs and job checklists, written for you
- Subbie onboarding pack
- Staff on/offboarding + access register
- Daily, Monday and Friday rhythm templates
- 5-number KPI scoreboard
- 2 workshops + 30 days support
Automation Pack
$1,900
Per 3 automations, on n8n you own. Care plan $149/month.
- All leads into one inbox
- Morning digest
- Approved invoice → Xero draft bill
- Compliance and quote follow-up reminders
- A person approves anything customer-facing
What do running costs cover?
Hosting on your own deployment, AI usage, daily and offsite backups, updates, security fixes and up to 1 hour of business-hours support a month. Extra support or new features are quoted before we start. SMS and WhatsApp messages are passed through at cost.
Own it or monthly?
Own it costs less over two years and has no subscription. All-in monthly needs nothing up front. Same system either way, and you can switch from monthly to Own it with your first-year payments credited.
What are founding-client rates?
The first three businesses on Lead Acceptance and the Subcontractor Portal get a lower setup and monthly fee in exchange for a case study and a monthly feedback call.
Who owns the data?
You do. It's never sold or used to train anything, and it's exportable and deletable on request.
All prices in AUD and exclusive of GST where applicable. Lead marketplace credits are billed by the marketplace.